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Click on the question you would like the answer to. If you don't see the answer here please drop us a note via email...
Within New Zealand : Delivered anywhere in New Zealand $7.00+gst. All International : For all International New Zealand Gifts the shopping cart will automatically calculate the freight depending on the weight and destination, it will display the total to be charged before asking for payment details, so we recommend you use the shopping cart as a freight calculator.
What courier service will be used ? We use Courier Post and they deliver anywhere in New Zealand within 1 to 2 days.( if we have your order in stock). Track and trace details are available from their website on request. International orders are sent via New Zealand Post Air International. We have used this service for 6 years now and they have proven to be very reliable.
Orders within New Zealand will arrive within 1 to 2 working days of your order. (if your order is in stock, otherwise an extra 2 days may occur. This does not happen often) Orders to Australia will arrive within 3 to 6 working days Orders going to all other countries will arrive within 4 to 10 working days (on average 7 days to the USA)
You can pay using most credit cards, Visa, Mastercard, Amex, Diners and JCB. We also have Paypal.
Yes this is a very secure website. All credit Card details are encrypted and temporarily stored on a 128 bit SSL secure server until time of processing the sale.
Do the prices include New Zealand tax ? All displayed prices throughout this web site exclude GST and are therefore TAX FREE for Overseas Destinations. Orders within New Zealand will have GST added at the shopping cart.
All displayed prices are in New Zealand dollars.
Can I have my order gift wrapped ? Yes, throughout every page there are several "Gift wrapping with gift card" buttons. There is a small $5.00 charge for this service. Just leave your message in the comments section of the shopping cart.
On some international gifts selected items may be subject to import taxes or duties on entering your country. (although this is very rare) These taxes or duties are your responsibility.
Within 14 days of delivery of a shipment, you may return any item you purchased from the GiftsNZ.com store, for any reason, for a full refund of the items purchase price, provided...
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